Although we want you to be 100% satisfied we must limit our liability. By installing our product you agree to our limited warranty and the limits of our liability and waiver of claims.
WARRANTY REQUEST SERVICES
All suspected warranty claims must first be supported by diagnostic trouble codes. These may be obtained with a code scanner(must attach pictures) or the vehicle must be diagnosed by a repair shop or a manufacturer dealership.
If you have a code scanner or have the trouble codes read by an auto parts store etc:
Upon review of the repair shop/dealership diagnosis and determination of a battery failure within the warranty period, Street Smart Diagnostics will replace the failed battery at no charge to the customer. Street Smart Diagnostics will not reimburse for diagnostic expenses or towing associated with any warranty claims.
All suspected warranty claims must be diagnosed or verified. The vehicle can be taken to a repair shop, dealer or parts store to obtain trouble codes and/or diagnostic report.
STREET SMART DIAGNOSTIC’S LIMITED HYBRID BATTERY WARRANTY | WAIVER OF CLAIMS
Street Smart Diagnostics guarantees our battery for the duration of the purchased warranty agreement as long as you own the vehicle regardless of age or mileage. The warranty includes battery replacement within the warranty time frame purchased for a failed battery in accordance with our warranty process above.
This product warranty becomes null and void if the damage is caused by misuse, abuse or accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; exposure to harsh weather and/or chemicals; or lack of proper maintenance. This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of Street Smart Diagnostics.
IN ALL CASES, STREET SMART DIAGNOSTICS SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE EXCLUDED.
By accepting this product, you hereby waive and release any claim now or hereafter existing against Street Smart Diagnostics, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities (including, but not limited to, strict liability in tort), obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation of this product.
THIS WARRANTY EXCLUDES FAILURE DUE TO: